Getting Feedback: Difficult, Awkward, and the Only Way We’re Going to Succeed

Getting feedback is by far my least favorite part of writing. It’s not because criticism hurts; I accepted that fact many years ago and have a few tricks for mitigating it – more on that in a future post. No, it’s my least favorite because we must have feedback to improve, but good feedback is hard to come by.

Here’s what I mean. At its core, writing is using written language to convey an idea from one person’s mind to another. If the writing successfully conveys the idea and does it in a way that’s simple and intuitive for the reader, it’s good writing. If the writing fails to convey the idea, or does it so awkwardly the idea is damaged, it’s bad writing. It doesn’t matter if the idea is an emotion, an experience, a story or simply data – the quality of the writing is measured by how well it passes that idea to the reader.

The problem is that this leaves us with no objective metrics for measuring success (besides a few basic rules like grammar and spelling.) It makes writing much trickier than, say, competitive games, which have a defined winner and loser. The loser might not know exactly why they lost, but the moment a game ends they know that whatever they were doing didn’t work. It’s the same for any skill that’s easily measured; a runner can track their time, and a bodybuilder knows they’re getting better because they can lift heavier weights. But conveying an idea is inherently subjective, so the only sure way to know if a piece of writing succeeded is by giving it to readers and asking them.

So that’s what authors do. From grade students working on their first short story to New York Times bestsellers, every author I know of relies heavily on beta readers and editors, often with a writer’s circle thrown in for good measure. The author edits the work as much as they can on their own, then gives it to others for critique.

This approach clearly can work – pretty much all successful authors developed their skills this way – but I have two major concerns about relying solely on other people for feedback.

My first concern is about the quality of the feedback. This problem is this: can our readers give us the detailed and prescriptive criticism we need to improve? After fifteen years of soliciting critiques from anyone I could convince to read my work, I’ll argue that most readers can’t.

I’m certainly not saying their feedback is worthless, or that we should be ungrateful of the time and energy they spent reviewing our writing. But it’s like a person trying to give advice about a chess game when they only know the basic rules. They can tell us if we won or lost and maybe point to a few obviously bad plays, but they simply don’t have the expertise to explain our mistakes and tell us what we need to change to get better. Feedback from readers is still invaluable and I’m in no way suggesting we should forgo it, but unless we have the tremendous good fortune of having our work critiqued by someone who’s really studied writing and story, I think it’s a mistake to believe their advice alone can guide us to success.

My second concern is the social aspect. As I mentioned a moment ago, until our writing is good enough that people are genuinely eager to look at it (meaning we’re most of the way to success already), we have to recognize that anyone who reads and gives us feedback is doing us a tremendous favor. I, for one, would like to abuse their generosity as little as possible, and only ask them to read a project when it’s as refined as possible. This probably seems obvious and I imagine most everyone will agree, but I mention it because I believe we can do far, far more to refine our writing on our own than most aspiring authors realize (including myself in years gone by).

Before I start discussing my proposed solutions I want to make one final point, and it’s that feedback is non-optional. No matter how difficult it is there’s no cheat, hack, or way of avoiding it: to improve a skill, the practitioner must have some way to track how they’re doing. There’s a quote I like: “Practice doesn’t make perfect. Practice makes permanent.” The warning is clear – without criticism the most likely outcomes of practice are either no progress, or ingraining bad habits so that we actually get worse.

So, we must have feedback. But there aren’t easy metrics for measuring good writing, and we’re not going to rely entirely on feedback from others. Is there another method to know if we’re improving?

Fortunately there is. Two ways in fact, and they’re both things we all have access to. The first is the work of expert writers, and the second is mental representations.

 

The Genius of Benjamin Franklin

In the post on practice I explained the techniques that Benjamin Franklin used to improve his writing. Since he didn’t give them names, I’m calling them the hints exercise and the structure exercise.

For anyone who skipped that post (don’t skip that post) the exercises involve finding an excellent piece of writing, then making short notes about what happens in it. After a few days we use those notes to rewrite the piece as best we can, or scramble the notes and try to reconstruct the order.

The genius of these techniques is that they let us use an expert’s writing as a form of feedback. We take a piece of writing that we know is successful, and with repeated cycles of emulation and correction try to mimic that success. Every time we finish we get instant feedback on how we did just by comparing our work to the original. There’s also no doubt about whether the feedback is reliable; the piece we’ve chosen has already proven it’s successful, so we just need to figure out how to make our work as good as it is.

As we do this practice over and over, working on different pieces from different authors, we’re building mental representations of how to express ideas in writing. As I explained in the post of mental representations, saying someone is good at a skill and saying they have high quality mental representations of that skill mean the exact same thing. But mental representations have another benefit. When your mental representations are good enough, they give you a chance to catch your own mistakes. That brings us to the other way I’m going to work on solo feedback:

 

Editing as a Skill

In the post on mental representations, I mentioned how strong representations help expert performers critique their own work. As Anders Ericsson explains it on page 77 of Peak:

Several researchers have examined what differentiates the best musicians from lesser ones, and one of the major differences lies in the quality of the mental representations the best ones create. When practicing a new piece, beginning and intermediate musicians generally lack a good, clear idea of how the music should sound, while advanced musicians have a very detailed mental representation of the music they use to guide their practice and, ultimately, their performance of a piece. In particular, they use their mental representations to provide their own feedback so that they know how close they are to getting the piece right and what they need to do differently to improve.

Every author spends a good amount of time editing their own work, but before I encountered the idea of mental representations I never thought of it as a skill I could improve. When I edited I just read over what I wrote and changed things that didn’t sound right. Now I understand what I was doing; I had a mental representation of what the writing should sound like, and I was comparing my work to that representation.

But that representation wasn’t very good. It was mostly just a haphazard amalgamation of books I enjoyed, habitual phrasing, and bits of feedback I’d gotten from teachers and family. It was too poorly constructed to consistently find and correct mistakes. However, there’s no reason it has to stay that way. As I build more complete and higher quality mental representations, I’ll not only learn to do better work on the first attempt, but also improve my skill at catching my own mistakes.

But there’s a big problem with self-editing, and it’s that our brains will try to trick us.  When we review our work we already know what we meant to say, so our minds will often gloss over even the most severe errors. To combat this, we need to detach from what we wrote and come back to it as much like a new reader as possible. Obviously we can never fully detach, but here are some techniques that I’m going to try:

  1. Waiting before editing. This is an obvious strategy and one most authors already apply, so I’m mostly just mentioning it because it’s a classic. By waiting a few days, weeks or even months before editing, we can forget enough details that when we re-read we’re looking at the words which are actually on the screen, rather than the words our brains know should be there. If I could give my past self advice, one of the first things I’d explain is that it’s fine to wait a few months before editing a piece.
  2. Reading aloud. This is a time consuming process, so while I’ve heard it advised a number of times I’ve known plenty of aspiring authors (my past self included) who just couldn’t be bothered. But just like waiting before editing, forcing ourselves to say each word aloud gives us another chance to read what’s on the page rather than what’s in our head.
  3. Listening to a recording of reading aloud. This is one I haven’t heard recommended much, but given how easy it is to make a recording these days I’m going to give it a try. I listen to audiobooks constantly, so when I read a piece aloud I’ll also record it and put it on my phone. Then I can listen to the story like someone else is telling it to me (especially if I wait for a bit before listening to the recording), and try to evaluate it as though the story was not my own.

These three techniques are a good start, but I’m sure there are other ways to detach from our work. If I discover new methods I’ll come back and edit this post, so if you have any great ways of stepping back before editing a project send them my way through the contact page.

 

No, we can’t do it alone:

While the two methods above should allow for considerable improvement, there’s no escaping that we’re eventually going to need feedback from others. So far my most valuable feedback has come from my family, who are all experienced readers and have built solid mental representations of what a good story looks like. I’m going to continue to rely on their feedback in the future, and will ask any friends who may be interested in a story to take a look and tell me what they think.

But what if I need something beyond that? What if I hit a plateau that I can’t overcome on my own, and my current readers can’t tell me what to do differently?

The answer is simple, but not good: I have no idea.

I know, that’s probably not what you were hoping for. There are options, of course. To name just a few, I could join a master’s degree program in creative writing, go to a writer’s workshop, or find a writer’s circle. But I have serious concerns about the expense and efficacy of these organizations. Even a cursory google search reveals that many master’s students don’t believe their degree in creative writing was helpful. Writer’s workshops are similarly unreliable, and would require several thousand dollars and up to six weeks away from work. Unfortunately, that’s not really an option.

A writer’s circle is more practical, but has its own problems. When Dr. Ericsson discusses social organizations like chess clubs and community theaters on page 176 of Peak, he says,

One thing to be careful about, however, is to make sure that the other members of the group have similar goals for improvement. If you join a bowling team because you are trying to improve your bowling scores and the rest of your team is mainly interested in having a good time, with little concern about whether they win the league title, you’re going to be frustrated, not motivated.

By and large, this has been my experience with amateur writer’s circles. The people were kind and often interesting, but they generally spent more time talking about their ideas or how difficult writing can be than improving. If I found a professional writer’s circle I’d jump on the opportunity, but until I have something published I’ll probably need to pursue other options.

But all that’s far in the future. For now we’ve got a ton of work to do, and have defined our initial methods for measuring progress. Now we need to take the last and hardest step: build the discipline to put everything we’ve learned to use. See you in the next post

Practice: What to do During the Montage

All right, things are starting to come together. We’ve figured out what makes deliberate practice different from the normal author’s path. We’ve started analyzing the work of expert writers and learned how we improve skills through mental representations. We have a blank sheet of paper or a new Word document, and we’re ready to practice.

Now what?

Unlike well-established fields like sports or music, there are no widely accepted practice techniques for writing. That means it’s up to us to figure out what works, and a major part of this blog will be testing different exercises and posting the results.

Fortunately, we don’t have to start entirely from scratch. Anders Ericsson’s research has identified three elements that are critical for any practice to be effective. He incorporated them into deliberate practice, and says:

  1. Deliberate practice focuses on specific goals and develops lesson plans to reach them bit by bit.
  2. Deliberate practice pushes you beyond your current abilities.
  3. Deliberate practice takes focus.

Dr. Ericsson details why these elements are important in chapter 2 of Peak, so if you want the full scientific explanation I’d recommend starting there. But for now, the short and simple version is this: the human brain is highly adaptive and reacts to the pressures placed on it. To improve a skill, you need to pressure your brain enough that it has to change to accommodate the new strain.

Why do you need specific goals? Because without a goal you’re not driving your brain to adjust in any particular way. The practice has to push beyond your current abilities because over time your brain gets used to performing at a certain level. To keep improving you have to break out of the plateau. Finally, if you’re not really focusing on the task at hand, your brain is not under pressure and won’t need to make adjustments.

So with these three elements in mind, what are we actually going to do to practice? We’ll start by looking at a case where a man succeeded in becoming a great writer through practice: the story of Benjamin Franklin.

 

Benjamin Franklin Learns to Write:

Anders Ericsson explains how Benjamin Franklin learned to write starting on page 155 of Peak.  But Benjamin Franklin himself tells the story in chapter 2 of his autobiography, which happens to be available for free online. Since we all have access to the source material, I’ll be working from the autobiography.

The story starts like this. Franklin bought a copy of the Spectator, a London journal of satirical and political essays. After reading it, he says,

I thought the writing excellent, and wished, if possible, to imitate it. With this view I took some of the papers, and, making short hints of the sentiment in each sentence, laid them by a few days, and then, without looking at the book, try’d to compleat the papers again, by expressing each hinted sentiment at length, and as fully as it had been expressed before, in any suitable words that should come to hand. Then I compared my Spectator with the original, discovered some of my faults, and corrected them.

This is the first practice technique I’ll try, which for the sake of convenience I’m calling the Hints Exercise. When I find a particularly excellent scene, description, conversation, or any other piece of a story, I’ll write myself short notes about each part of it. Then, after a few days without looking at my notes, I’ll use them to try to recreate what I studied. When I’m finished I’ll compare my work to the original and make corrections as needed.

Benjamin Franklin used the hints exercise to improve his writing technique, but I’m also going to try using it for studying plot. Trying to rewrite an entire story would be absurdly time consuming, so I’ll start by writing a summary the book or movie that I want to study, making sure to include all the key events in the plot. I’ll write my hints based on the summary, and after a few days I’ll use the hints to reconstruct the plotline. I’ll compare my reconstruction to my summary, make any corrections, and repeat.

As a side note, you may notice that Benjamin Franklin’s approach includes elements of deliberate practice beyond the three we’re looking at in this post. Specifically, he found experts to emulate, spent time analyzing what made those experts successful, and worked to improve specific areas of weakness. While a lot of the terminology surrounding deliberate practice is fairly new, I find it reassuring that Franklin was applying the core ideas as far back as the 1700’s.

Back to the text:

I also sometimes jumbled my collections of hints into confusion, and after some weeks endeavored to reduce them into the best order, before I began to form the full sentences and compleat the paper. This was to teach me method in the arrangement of thoughts.

This is the second practice technique I’ll use, which I’m calling the Structure Exercise. Just like Franklin says, I’ll jumble up the notes I took for the hints exercise, then try to put them back in order. If I get the order wrong, I’ll note the mistakes and keep trying until I can successfully recreate the structure of the original work.

This technique may seem like simple memorization, and some people may be tempted to skip it under the assumption that they can always just refer back to their notes. For example, after identifying the 14 key events in a good romance plot, they could simply keep their notes handy while writing and make sure their story hits the events in the right order.

I think this would be a major mistake. Our goal is not simply to mimic the structure of great writing, it’s to understand why that structure helped make the writing great. Writing is fundamentally about communicating ideas to another human being, and a critical part of that is organizing our thoughts in a way that’s easy to understand. By internalizing the writing and plot structures used by many different authors we’ll learn how successful writers organize their work. Over time, we’ll figure out what parts of the structures are universal and what are simply a matter of taste. When we know that, we’re well on the way to mastery. 

 

One More Technique:

Along with Franklin’s techniques I’m going to try one other exercise. It is:

 

The Storyboarding Exercise: After I’ve analyzed a number of different stories that all follow the same general arc (for example, a series of mysteries) I’ll outline their overall structure and write a number of story summaries which all adhere to it. I’ll write these summaries rapidly and in a fairly short period – say, one a day for a month. The goal of the exercise is threefold: to brainstorm many different story ideas, to drive home a successful story structure, and to force myself to create entire plotlines rather than just collections of scenes.

The storyboards can vary tremendously in characters, setting, and so on, as long as they follow the outline. Note: I’m not advocating writing a book that simply copies the events in other novels. Most likely none of these storyboards would be interesting as full length novels without a number of changes to pull them away from pure formula. Instead, my goal is to master the formulas and keep them as baselines – building blocks I can work from later while creating something unique.

 

From Franklin to Deliberate Practice:

Now that I’ve laid out the 3 practice techniques I’ll be starting with – the Hints, Structure, and Storyboarding exercises – let’s take a moment to make sure they have the three elements of deliberate practice I mentioned at the beginning of this post. As a reminder, the elements are:

  • Deliberate practice focuses on specific goals and develops lesson plans to reach them bit by bit.
  • Deliberate practice pushes you beyond your current abilities.
  • Deliberate practice takes focus.

The hints exercise has all three in spades. The specific goal is clear: to imitate the writing or plotline that I’m studying, and the constant comparisons with an original work should make it easy to track incremental improvements. So long as the writer I’m studying is better than I am (hardly difficult at this point), the exercise will by definition push me past my current abilities. Finally, striving to match the skill of a better writer will almost certainly take all my focus.  

For the structure exercise, I think this type of practice will be most useful when I’m first starting to study how great writers organize their work. It has a clear goal and takes focus, but as I memorize the common patterns it will probably stop regularly pushing me beyond my current abilities. But by then it will have served its purpose, and I’ll bring it back out any time I encounter a particularly unique piece of storytelling.

Finally, the storyboarding exercise. This exercise has a specific goal: learning to create many different stories while following a successful outline, and I should be able to tell if I’m improving over time simply by how hard it is to come up with a new story each day. If it gets easier over time – and the quality of the story summaries doesn’t noticeably decrease – it’s a good indication I’m getting better. There may come a day when the exercise no longer takes much focus or pushes me beyond my current abilities, but if I’m truly coming up with a unique story for each iteration, I suspect that time is a long ways off.

As I discover or create practice techniques that meet the requirements for deliberate practice I’ll try them out and post the results. But with just these three exercises I’ve got a huge amount of work to do, so I’m not in any hurry. I’m aiming to start regular writing practice in the next few weeks, but before that there’s still two more parts of deliberate practice that we need to discuss. The next post will focus on how we’ll get feedback. See you then.